Rates & Insurance

Rates

  • Individual $150/ 55 min
  • Relationship $185/ 55 min, $225/ 85 min
  • Families $235 / 85 min

Insurance

Depending on your current health insurance provider or employee benefit plan, it is possible for services to be covered in full or in part. Please contact your provider to verify how your plan compensates you for psychotherapy services.

We would recommend asking these questions to your insurance provider to help determine your benefits:

  • Does my health insurance plan include mental health benefits?
  • Do I have a deductible? If so, what is it and have I met it yet?
  • Does my plan limit how many sessions per calendar year I can have? If so, what is the limit?
  • Do I need written approval from my primary care physician in order for services to be covered?

Payment

We accept e-transfer, credit card and cheque.

Cancellation Policy

We require that you give a full 24 hours' notice if you plan to cancel your session. If you do not cancel before 24 hours, you will be billed for the session. If you do not show up, you will be required to pay for the session. We encourage clients to log into their Jane account app and cancel online. If online cancellations are not possible, please contact the practitioner in question directly through email or by leaving a voicemail at Hawthorn Counselling Ltd.

Any Other Questions

Please contact us for any additional questions you may have. We look forward to hearing from you!